Vehicle was kept overnight with no updates prior to inform me as such. I had to reach out to your service center numerous times to simply get a status on the vehicle.
1/15/2020
William C. VERIFIED CUSTOMER
Brought our blazer in for oil change. Very satisfied with everything and the friendly staff at Martin Chevrolet
1/15/2020
MARIELA S. VERIFIED CUSTOMER
Thank you
1/9/2020
Jessica K. VERIFIED CUSTOMER
Rich went above and beyond to ensure the timely return of my car. He made sure I was comfortable and mobile during that time.
1/6/2020
Monica D. VERIFIED CUSTOMER
Fast and efficient and advisor was friendly
1/5/2020
Joseph G. VERIFIED CUSTOMER
A job very well done indeed. I have always enjoyed solid service experiences with Jose Guevara over two long haul. His expertise is always most commendable. Very high praise for Jose! Sincerely, Joe Gennaro, a truly satisfied customer.
1/5/2020
Beverly A. VERIFIED CUSTOMER
We requested for a car wash with service and did not get one.
1/5/2020
Marvin P. VERIFIED CUSTOMER
Great service over all
1/5/2020
Jesus B. VERIFIED CUSTOMER
Thanks
1/5/2020
Michael W. VERIFIED CUSTOMER
Advisors were awesome lifesavers, mechanics did a awesome job on my car time frame was even better was actually considering buying my next Camaro there until I ran into that elderly lady at cashier's window she has a bad attitude and actually tried to make it difficult for me to pay for my repairs it was something about me she didn't like the way i looked dressed who knows with people I'm very friendly and polite and respectful, the advisor let me know at 4 its ready,i get there about 530 Friday, I will never forget the look she gave me and the shoulder shrug like I don't care,I was trying to pay with a debit card which really doesn't have anything to do with her personal approval.short story I paid for my repairs and got my car thanks so much for that person, but unfortunately I will never go there again, instead of being helpful and friendly, she was the total opposite,example the type of lady that will walk up to u and say u can't park there when you can, just something to let you know she don't like you. But I'm satisfied with my cars performance so far ,so thanks to the mechanic, and advisor great job thank you again.
1/5/2020
Stacey G. VERIFIED CUSTOMER
I took my car in because it wouldn’t start. They said it had something to do with a module and they updated my system which was not covered under my warranty. I argued that it had to be covered but the representative said no. I ended up spending two hours looking over my coverage that night and then spending some time on the phone with the claims department to find that no one ever called and it was actually covered. I wasted all my time when the proper steps weren’t taken at the shop. I will never be coming back for service at this location. This caused me so much unnecessary stress.
1/5/2020
Joyes G. VERIFIED CUSTOMER
After all I had to repair all by myself and the cooling system was a different leak by the connector not, the housing the crank shaft sensor wasn't leaking the screw was loose.
The gasket is not sealed well.
The refuse of service to me as I explained to him that the leaks are there. he said it gonna not happen... I was thinking to the service management he was surprised..
From my understanding I was calm and peaceful setting I not even know the adviser well. But told me all is fine with my last visit result of leaks. He lied about the cooling system that isn't touched it was the pen marks from the mechanic was there. I had before exchange the whole housing and the matter of fact it got moved. The stick around the connector was leaking and before the repair on a different issue, it wasn't leaking...
The only thing what angry me is a service adviser lies and get an attitude.
I think he is in the wrong place of work
I don't want him as service adviser !
He cost me 16000 and future repairs
1/4/2020
VLAD U. VERIFIED CUSTOMER
Dean was great. Really helpful!
1/4/2020
Jammil A. VERIFIED CUSTOMER
Great personable service
1/4/2020
Wei L. VERIFIED CUSTOMER
he is awesome!
1/3/2020
Luis M. VERIFIED CUSTOMER
Best service ever
1/3/2020
David L. VERIFIED CUSTOMER
Every satisfied with Richard work
1/2/2020
Rick W. VERIFIED CUSTOMER
Nothing was delivered as promised. I trusted your service and certainly am very disappointed in the manner in which you conducted your business in my hardship
Really saddened by the way you took advantage of me
1/2/2020
Michael T. VERIFIED CUSTOMER
Chevrolet needs to provide parts for Volts in a timely fashion.