Had to come back to reset the TPMS after tires were not inflated to 35 as per state law on my invoice. Tony fixed it right away for me
6/29/2019
Ivan O. VERIFIED CUSTOMER
Joanne was really nice, approachable, and informative. The service was complete around the estimated time that was mentioned and she was professional about letting me know when the vehicle was ready.
6/29/2019
Sarah K. VERIFIED CUSTOMER
He was courteous and informative.
6/29/2019
Rommel R. VERIFIED CUSTOMER
The staff are professional, hospitable, accomadating and friendly. Excellent service.
6/29/2019
Bruce L. VERIFIED CUSTOMER
The total price for the 2 services I requested was a little over $52 dollars.Eugene helped to expedite the service after we informed him that our Knott’s Berry Farm visit was not going to last longer than he originally anticipated. My car was serviced within a half hour from the time we returned to the dealership.!I would definitely request his services the next time we come in.
6/29/2019
Katrina A. VERIFIED CUSTOMER
I am very satisfied with the service. Its fast and reliable.
6/29/2019
Paul K. VERIFIED CUSTOMER
Jonathan was very helpful and understanding of my concerns. This was probably my best experience I’ve had at this service center.
6/29/2019
Brian N. VERIFIED CUSTOMER
The car is a corporate lease and there was a screw in the tire. This should have been of no charge but was informed that I had to pay for the repair. We spoke to company cars and was informed that we will be reimbursed because the repair is included and we should not have been billed. I wish that the service dept was trained to understand that the CVA lease covers the said repairs. Helpful Honda employees should be well informed in order to really be helpful...just saying.
6/29/2019
Christina C. VERIFIED CUSTOMER
I greatly appreciate Joanne Martinez she went above and beyond. Ordering a loaner car while our car was in the shop. She kept constant communication with us through out the entire process. I look forward to coming back to Buena Park Honda if I have any further needs so that I can get the great customer service I was provided this time.
6/29/2019
Michael T. VERIFIED CUSTOMER
They have a great services! Satisfied on their service as always
6/29/2019
Ivan L. VERIFIED CUSTOMER
I had a bad experience with another Service manager, however Eugene stepped In an took care of my problems in a very professional way EXCELLENT service
6/28/2019
Andrew L. VERIFIED CUSTOMER
Hugo is calm, patient and professional. I trust him with my vehicle
6/28/2019
Georgeta M. VERIFIED CUSTOMER
Thank you!
6/28/2019
Victor L. VERIFIED CUSTOMER
It was great service thank you????
6/28/2019
Olivia G. VERIFIED CUSTOMER
Joanne was very helpful and makes a customer want to go back and makes you feel at ease with any issue. She made my bad experience with my vehicle not so stressful. If ever I need to go back I'm going to be surd to ask for Miss Joanne Martinez. Shes awesome
6/28/2019
Tiffany N. VERIFIED CUSTOMER
Warning light on are stit on not satisfyi
6/28/2019
Maria Z. VERIFIED CUSTOMER
Great service.
6/28/2019
Brenda S. VERIFIED CUSTOMER
Very friendly and efficient service.
6/28/2019
Amber A. VERIFIED CUSTOMER
Gabriel was amazing! Definitely coming back due to his customer service
6/28/2019
Anthony F. VERIFIED CUSTOMER
Very friendly and approachable but yet professional