Outstanding customer service. Raul was of great help
11/10/2018
David L. VERIFIED CUSTOMER
Once again, Ken Grody Ford exceeding my expectations.
11/10/2018
Charles M. VERIFIED CUSTOMER
Excellent service as always
11/10/2018
Kathy P. VERIFIED CUSTOMER
The warranty on my battery was honored. And the car was clean inside & out. Thanx!
11/10/2018
Cleophus B. VERIFIED CUSTOMER
The car had water spots and I had a warning on the dash that needed to be turn off for the oil light when change ,now I have to go back to how to get it off .I have read the manual but it stays on.
11/10/2018
Edgar G. VERIFIED CUSTOMER
JC always very helpful and gets my car done in a timely manner. I will continue to bring my car in to him and refer business.
11/10/2018
Jackson R. VERIFIED CUSTOMER
All around great staff, everyone was nice and friendly as well as made things extremely quick and easy
11/10/2018
Michael R. VERIFIED CUSTOMER
Robert is the best. Informative, friendly and dependable.
11/10/2018
John H. VERIFIED CUSTOMER
Tim is always professional and service was good and timely done as requested
11/10/2018
Jamie A. VERIFIED CUSTOMER
Luis has been very helpful to my needs. My 2013 F350 Lariat Fx4 has had a number of problems Luis has helped me deal with them all.
11/10/2018
Jose C. VERIFIED CUSTOMER
Luis ****stepped out of his office immediately after noticing me outside of his door with a warm and welcoming Smile. He understood what services I needed on my vehicle and went over them before hand so both of us were on the same page. After picking up my vehicle he went above and beyond with the customer service and continued having the same high-friendly energy from when I left the vehicle at 9:30am til I picked it up at 5:30pm. Thanks, Luis!
11/10/2018
Bobbi H. VERIFIED CUSTOMER
Great place great people
11/10/2018
Diego D. VERIFIED CUSTOMER
Raul help me great 10/10 thank you
11/10/2018
George P. VERIFIED CUSTOMER
I’m always satisfied with the service at Ken Grody Buena Park. Luis was no different. Very respectful and efficient with the whole process. Thank you for your high standards.
11/10/2018
William W. VERIFIED CUSTOMER
Raul always does an excellent job and obviously cares about his patrons.
11/9/2018
Ivan G. VERIFIED CUSTOMER
It was the best service and Raul was very helpful
11/9/2018
Brian H. VERIFIED CUSTOMER
JC is quality through and through. He’s knowledgeable and sincere, and he treats every customer with the utmost courtesy and respect. VIP service all the way!
11/9/2018
Eileen B. VERIFIED CUSTOMER
He was respectful and found the issue with my car and made sure it was fixed. More importantly he called me back. I have found this to be an issue with service at Ken Grody
11/9/2018
Lis M. VERIFIED CUSTOMER
Always done in a timely matter
11/9/2018
Joel S. VERIFIED CUSTOMER
I am very happy that the paint and windshield damage were addressed on my recently purchased 2016 Roush stage 1. However, the newly applied roush windshield banner has a defect and was also applied slightly crooked. I was told a replacement would be ordered but I’ve heard nothing further on that. I’ve noticed tape marks in the newly painted areas, which looks poor in a few areas by the front grill. I also noticed that one of the Roush installed unpainted trim pieces near the passenger side rear wheel is a bit loose and I’m concerned it may fall off if not properly secured. Overall I love the Stage 1 but will feel better when these minor issues are all resolved.
Thank you,
Joel S