Raul and his team were of the most extreme help. They fast and quick with scheduling my appointment that met my needs. Plus lleft my car very clean from a complimentary wash.
3/21/2019
James A. VERIFIED CUSTOMER
Tim is knowledgeable and an asset to KG Ford. I would not hesitate to tell friends or aquaintances to use your service department.
Jim Andersen
3/21/2019
Jose S. VERIFIED CUSTOMER
He is always nice and provides good service
3/21/2019
Jose P. VERIFIED CUSTOMER
Everything was perfect looking forward to getting our future trucks soon with this dealer thank you Raul
3/21/2019
Robert J. VERIFIED CUSTOMER
The only problem I had is that they never return calls
3/20/2019
Sherlene S. VERIFIED CUSTOMER
Please Thank JC for all of his help! He was awesome! He kept me updated during the entire repairs. His professionalism and great customer service skills makes me glad I purchased my car at Ken Grody ford!
3/20/2019
Carmelita V. VERIFIED CUSTOMER
Raul gives excellent service.
3/20/2019
Brandon C. VERIFIED CUSTOMER
Raul was totally professional in helping me. At no other Ford dealer did I get a daily call with a progress report on my truck! That was awesome and not expected! Also when I took it to Villa Ford, they didnt offer me a car rental while it was being fixed, where Raul had me a rental and on my way in no time!
3/20/2019
Kyle C. VERIFIED CUSTOMER
I’ve had the pleasure of having Raul as a representative of Ken Grody Ford for service. I received service on my truck and was more then pleased with the treatment I had got. I will be asking for him every time. Keep up the good work
3/20/2019
Matt S. VERIFIED CUSTOMER
I don’t know who test drove my van but when it was returned to me the back was a mess and everything flew off my selfs, and there was a hair net cap in the front seat.
3/20/2019
Lyle H. VERIFIED CUSTOMER
Raul was great. 10for sure. Thank you
3/19/2019
Steven N. VERIFIED CUSTOMER
JC was fantastic I will only use him for now on in the service department.
3/19/2019
Stacy M. VERIFIED CUSTOMER
Yes Raul stayed in contact with me from start to finish I appreciate his effort and professionalism
3/19/2019
Elizabeth V. VERIFIED CUSTOMER
Ismael was great. Answered all.questions that we asked honestly. The service.was.completed much faster than expected
3/19/2019
Teddy S. VERIFIED CUSTOMER
How can my recall part be delivered in a timely manner?
3/19/2019
Heath V. VERIFIED CUSTOMER
Excellent service! Informative and quick.
3/19/2019
Gilbert B. VERIFIED CUSTOMER
Raul completed all items very quickly , very satisfied with Raul and dealership
3/18/2019
Bruce S. VERIFIED CUSTOMER
JC was very helpful, thank you.
3/18/2019
Balendran N. VERIFIED CUSTOMER
Excellent
3/18/2019
Naveen K. VERIFIED CUSTOMER
Excellent customer service. 100% satisfied with how I was treated. Wait time was minimal and very professional