Raul took the time to explain what needed to be done and what could happen if we didn’t make to repairs. Raul has been my service advisor for at lest 8 years now and i don’t see that changing anytime soon. Raul is always in a great mood and will spend as much time as is need and you never feel rushed.
7/4/2019
Richard C. VERIFIED CUSTOMER
Well done
7/4/2019
Adina C. VERIFIED CUSTOMER
Great service
7/4/2019
Josanne O. VERIFIED CUSTOMER
Great service. Oil change in less than an hour! Tim always is very courteous and professional.
7/4/2019
Roberto B. VERIFIED CUSTOMER
As always, the service was excellent and was extremely pleased with everything.
7/4/2019
Carla R. VERIFIED CUSTOMER
Great customer service
7/3/2019
James W. VERIFIED CUSTOMER
Thanks to Raul and the mechanics who did a great job handling my truck repairs.
7/3/2019
Josephine C. VERIFIED CUSTOMER
I’ve always been satisfied with the service I received at Ken Grody, Ford
7/3/2019
Walter G. VERIFIED CUSTOMER
You over book your service appointments and your customers pay for your incompetence
7/3/2019
Carol M. VERIFIED CUSTOMER
Great service as usual!
7/3/2019
Nora J. VERIFIED CUSTOMER
Good customer service.. was informed of any delays
7/3/2019
Jack P. VERIFIED CUSTOMER
Thanks Tim
7/2/2019
Richard R. VERIFIED CUSTOMER
Excellent service. Kind an very respectful
7/2/2019
Mario M. VERIFIED CUSTOMER
Yes Sir. I have 3 dealerships that I have conducted business with in the pass
I drive out of my way to come and see your dealership and it all starts with Raul Rodriguez. He’s level of Customer service and attention to detail is amazing, very professional. What and Acces he’s to your business. Thank you
7/2/2019
Jeffrey B. VERIFIED CUSTOMER
Tim does an outstanding job !
7/2/2019
Michael C. VERIFIED CUSTOMER
Completely or not completely was the only option I was satisfied to a degree I just picked up the truck hopefully after driving abit more around town buy so far so good
7/2/2019
Aimee D. VERIFIED CUSTOMER
He was great as usual.
7/2/2019
Gus V. VERIFIED CUSTOMER
Very courteous and attentive. Made you feel welcomed and safe