Jane was excellent with customer service as well as the service staff outside. The parts dept was helpful also. It was a pleasant experience.
1/7/2022
Maurice K. VERIFIED CUSTOMER
Friendly and professional. Thank you
1/7/2022
Eldad R. VERIFIED CUSTOMER
The replace my water pump with a new one .
All good and I’m happy for now?
I didn’t drove my truck yet but I’ll see this week.
Only one thing is when I pick up my truck from the service my overflow cooling was completely empty ???
And this was after a drive test .
1/7/2022
Michael R. VERIFIED CUSTOMER
As always, I was greeted by Carlos Ibarra. He knew exactly what my service needs were. Carlos had my vehicle ready when expected.
1/6/2022
Pamela H. VERIFIED CUSTOMER
Loved my Ford visit, on time, well explained serving details needed on 15k
Friendly Service Advisor Shelton Cope. Enjoyed the cleanliness & helpful guys & girls I encountered n my day! Thank U Villa Ford????
A Very happy Escape Owner!!
1/6/2022
Jose M. VERIFIED CUSTOMER
Great customer Service
1/6/2022
Ilene G. VERIFIED CUSTOMER
Worse service, couldn’t get a straight answer. It was a horrible experience and you still have the car
1/6/2022
Pablo V. VERIFIED CUSTOMER
Muy buen servicio
1/6/2022
Wayne D. VERIFIED CUSTOMER
Glen provided excellent customer service today. He listened to my questions and he explained what was going to be performed and the cost involved. Glen was very personable and patient.
1/6/2022
Rafael V. VERIFIED CUSTOMER
Team did a great job as always. Thank you guys see you on the next service
1/6/2022
Michael K. VERIFIED CUSTOMER
Good service and good people
1/6/2022
Marc O. VERIFIED CUSTOMER
Everyone was quick and efficient
1/5/2022
John F. VERIFIED CUSTOMER
It was a very nice experience. We were updated daily, provided a loaner car and well informed. Everything was explained thoroughly and we were not in the dark at all. Everyone that I have dealt with at Villa Ford has been extremely friendly and helpful. I cannot say that about other dealerships so I want to say thank you!
1/5/2022
Wayne I. VERIFIED CUSTOMER
Professional, polite, and exceeded our expectations!
1/5/2022
Albert B. VERIFIED CUSTOMER
Excellent service. Ready as promised. I’ll be back
1/5/2022
Blake V. VERIFIED CUSTOMER
Domingo is a great representative of your company. He was honest, worked hard and communicated openly. In addition his friendly attitude made it a pleasure vs. being challenging when the weather made it impossible for the paint repair to be professionally done because Fix Auto recognized it was too cold and and too rainy to effectively paint the quarter panel on the 2021 Mustang from the shipping/or manufacturing minor damage that was done during transportation and delivery most likely. We are really glad to be satisfied customers of Villa Ford and you may use my comments to further your business as I too own/operate a business in Orange. In fact my wife and I operate the #1 sales unit real estate office in the city of Orange regardless of where the properties are actually located for 2021.
1/5/2022
Jesus E. VERIFIED CUSTOMER
Villa Ford personnel is 100% professional and will always go the extra mile for their customers. They have been excellent and fast with all my trucks services.
1/5/2022
Marsha Z. VERIFIED CUSTOMER
Good communication!
1/5/2022
Chieh-An Y. VERIFIED CUSTOMER
Feel like the previous service could be worth after I spent all the money at you
Sheldon is nice tho