Victor was very polite and made me feel welcome he’s a keeper
6/9/2023
Tim P. VERIFIED CUSTOMER
Domingo was an awesome experience. Many thanks for helping a family from Texas trying to get home.
6/9/2023
Kennie M. VERIFIED CUSTOMER
I didn’t get my car delivered back to my home because the repair was finished too late and I couldn’t wait until the next day. Like the idea of having my car picked and delivered back to my home. Good idea and very convenient.
6/9/2023
**** G. VERIFIED CUSTOMER
The team at Villa is fantastic!
6/9/2023
John T. VERIFIED CUSTOMER
E everything was handled professionally and quickly
6/8/2023
Maclovio M. VERIFIED CUSTOMER
I appreciate the easy and fast service, I wasn’t forced to do other repairs suggested by the advisor. He notify me of any other problems and helped me get a future quote.
6/8/2023
Dean S. VERIFIED CUSTOMER
There were only 2 service writers on the island when I arrived at 10 am this morning. There was no cars ahead of me. Why should it have taken 15-20 minutes for them to get to my needs? Yesterday I had arranged to drop off the car today for a warranty repair scheduled for tomorrow. The repair was done today, and the car was picked up at 1:00 pm.today. Just an observation!!!
6/8/2023
James B. VERIFIED CUSTOMER
Job well done, very professional!
Thank you!
6/8/2023
Eric B. VERIFIED CUSTOMER
I was very satisfied and would happily bring my truck in to Ford of Orange. Joel was very helpful and kept me informed through the whole process. It was a great experience.
6/8/2023
Lorette B. VERIFIED CUSTOMER
Ford’s customer service is outstanding
6/8/2023
Steven H. VERIFIED CUSTOMER
Everyone in service, as well as sales always does a great job, JANEY and Jeff and Carlos were awesome ????????
6/8/2023
Linda G. VERIFIED CUSTOMER
Glen is always a pleasure to interact. He listens to your concerns and addresses the issues.
6/8/2023
Lynne B. VERIFIED CUSTOMER
Thank you to Joel. He was polite and professional and I was very happy with my service.
6/8/2023
Claudine L. VERIFIED CUSTOMER
Mingo is amazing. The best service dept rep at Villa Ford.
6/8/2023
Michael O. VERIFIED CUSTOMER
Domingo is the best. The repair was a nightmare due to Ford's poor service and parts but Domingo cut through all the delays and problems and persisted until the problem was fixed. I am frustrated with the quality of my Mach E but Domingo is a wonderful service advisor.
6/8/2023
Robert D. VERIFIED CUSTOMER
It was very easy and quick.
6/7/2023
Patrick R. VERIFIED CUSTOMER
Great
6/7/2023
Dan I. VERIFIED CUSTOMER
Problem was not throughly resolved. Resorted to replacing parts adjacent to the issue initially reported. This cost me almost $3000.
The service team members removed my child’s car seat and did not put it back. Several of the items in my verhivle were moved without consent. Very little communication or consideration need taken.
6/7/2023
Michael/Loretta Z. VERIFIED CUSTOMER
Domingo is the best at customer service. Friendly and efficient.
Five. Stars for Domingo !!!
6/7/2023
John J. VERIFIED CUSTOMER
Glen was very quick to work on my vehicle. He always kept me in the loop of what was wrong and when it would get fixed. Awesome job sir!