Richard was simply remarkable in recommending critical maintenance services on my Ford Focus 2016 RS HB and available Ford Pass Rewards Visa credit points to reduce service fees costs.
1/19/2025
Gilbert V. VERIFIED CUSTOMER
Domingo was great
1/19/2025
Michael J. VERIFIED CUSTOMER
Yes, Domingo did a great job keeping me informed. I would recommend him to anyone needing service. Thanks, Michael.
1/19/2025
Carlos D. VERIFIED CUSTOMER
Mr. Ibarra was a breath of fresh air. He kept me informed of the stages my vehicle was in. Also informed me of the suggested procedures that should be done at a later time. Mr. Ibarra was fantastic.
1/18/2025
Gary L. VERIFIED CUSTOMER
Your warranty person lied about what was covered under my plan. I asked him twice and my wife asked him once if the electronics were covered and he answered yes all three times. I now find out that the dash display is not covered. I will not buy another Ford product as I will not tolerate being lied to.
1/18/2025
Jimmy V. VERIFIED CUSTOMER
Excellent customer service
1/18/2025
Ricardo T. VERIFIED CUSTOMER
Jamie in service was awesome!! The upgrades on my truck were flawless and I’m extremely satisfied.
1/18/2025
Robert D. VERIFIED CUSTOMER
Carlos is a wonderful service writer, I trust him completely for my service needs!
1/18/2025
Ecolab Inc. VERIFIED CUSTOMER
Sounds good. Joel did a great job helping me. Top notch service
1/18/2025
Patricia R. VERIFIED CUSTOMER
Thanks for all your help with the car we really appreciate it
1/18/2025
Eddy B. VERIFIED CUSTOMER
I have asked for the same problem with my driver door locking without me wanting it locked at least 3 times in the last year and your people have not found the problem. I was told it didn’t do it while it was at the dealership so they can’t fix it.
I’m not a mechanic but maybe they should just replace the locking system to that door.
1/18/2025
Kari C. VERIFIED CUSTOMER
Glen was very courteous and knowledgeable.
1/17/2025
Chase T. VERIFIED CUSTOMER
No one better than Sheldon and repair team
1/17/2025
Jeffrey B. VERIFIED CUSTOMER
Service advisor was first rate!
1/17/2025
Joe C. VERIFIED CUSTOMER
If it's intermittent it hard to find.
1/17/2025
Koohyar V. VERIFIED CUSTOMER
Sheldon is great!
1/17/2025
Raul G. VERIFIED CUSTOMER
RepayAC in a timely manner.
1/16/2025
Frank B. VERIFIED CUSTOMER
Excellent service from all involved
1/16/2025
William B. VERIFIED CUSTOMER
He explained everything
1/16/2025
Robert T. VERIFIED CUSTOMER
Joe is always professional. Service was thorough and precise. The valet drop off was an unexpected surprise. Losing the car wash didn’t bother me